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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Faith

October 14, 2026

5  out of  5
rating by Tim Faith
"Super helpful and provided coverage at a price less expensive than what I was paying previously!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Becky Gleason’s team. "
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Dillin Sherbino

September 30, 2026

5  out of  5
rating by Dillin Sherbino
"Renee was great, fast, understanding and very patient. Gave me an amazing rate!"
We responded:
"Thank you so much for the 5 stars, Dillin! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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William “Bill” Barlett

September 28, 2026

5  out of  5
rating by William “Bill” Barlett
"This was my first dealings with a State Farm Agent and my experience with Renee was outstanding. She was very professional and knowledgeable in providing service in writing my auto insurance policy. After all was agreed upon she immediately followed up by sending me a copy of my policy along with my insurance cards. It was very pleasant dealing with her."
We responded:
"Thank you for the 5-star review, William! We’re proud to serve the Pigeon Forge community and truly appreciate your support. We also thank you for taking the time to acknowledge Renee!"
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Scott Alexander

September 27, 2026

5  out of  5
rating by Scott Alexander
"They where helpful"
We responded:
"Scott, thank you for the amazing review! Our Pigeon Forge insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Becky Gleason, your State Farm Agent "
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Melody McKinney

September 24, 2026

5  out of  5
rating by Melody McKinney
"Great service and very helpful team to get what we needed done!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Monique Horn

September 24, 2026

5  out of  5
rating by Monique Horn
"Very responsive! My questions are promptly answered."
We responded:
"Thank you so much for the 5 stars, Monique! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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stacee franklin

August 31, 2026

5  out of  5
rating by stacee franklin
"Renee was absolutely wonderful throughout the entire process! Her customer service was exceptional, and she was incredibly knowledgeable, helpful, and patient. She took the time to explain everything clearly, answer all of my questions, and make sure I felt comfortable every step of the way. It’s clear that Renee genuinely cares about her customers and takes pride in providing a great experience. I’m so grateful for her help and would highly recommend Renee to anyone looking for someone who is professional, knowledgeable, and truly goes above and beyond!"
We responded:
"Thanks so much for the amazing review, Stacee! We really appreciate your support here in Pigeon Forge. Just reach out anytime if you need us - we’re here for you and anyone else you send our way!  "
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Brittany Gower

July 16, 2026

5  out of  5
rating by Brittany Gower
"The best state farm agent. The people in the office are always so nice and helpful. This is an insurance company that works for you and takes care of you."
We responded:
"Brittany, thank you so very much for the props! We love helping people like you in our community and all newcomers are special to us as well! "
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Jody Richards

June 18, 2026

5  out of  5
rating by Jody Richards
"We have used State Farm for 20 plus years. And we feel like we are family at this location. The women are very nice and helpful. Thank you so much for helping me set up my policy. Today."
We responded:
"Wow, thank you for the 5-star review, Jody! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Neha Aggarwal

June 3, 2026

5  out of  5
rating by Neha Aggarwal
"Renee provided great service. Was quick and efficient and provided the right guidance and great price. Highly recommend."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Pigeon Forge to know you had such a wonderful experience with us here on State Farm Agent Becky Gleason’s Team."
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Ruth Shores

May 26, 2026

5  out of  5
rating by Ruth Shores
"Friendly service, very helpful in the transition of our move."
We responded:
"Ruth, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Becky Gleason’s Team is just a call or email away!"
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Lloyd Cooper

May 8, 2026

5  out of  5
rating by Lloyd Cooper
"Renee was pleasant and helpful. I was able to lower my price significantly."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Becky Gleason’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pigeon Forge ."
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Karl Childers

May 7, 2026

5  out of  5
rating by Karl Childers
"One company still using real agents! Renee was able to quickly help me add a vehicle to my policy, very quick and efficient. Been a customer since 2012!"
We responded:
"We are grateful for your 5-star review, Karl! Thanks for taking a moment to share your positive rating of State Farm Agent Becky Gleason’s Team here in Pigeon Forge . "
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Cindal Phillips

May 4, 2026

5  out of  5
rating by Cindal Phillips
"She was very friendly and helpful"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Thank you! "
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Emile Baladi

April 30, 2026

5  out of  5
rating by Emile Baladi
"Professional Personnel at all levels are producing fully satisfied customers."
We responded:
"We are grateful for your 5-star review, Emile! Thanks for taking a moment to share your positive rating of State Farm Agent Becky Gleason’s Team here in Pigeon Forge . "
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Jacqueline Robertson

April 14, 2026

5  out of  5
rating by Jacqueline Robertson
"If you need auto insurance contact Becky Gleason State Farm. She is excellent at customer service, listens to what your automobile insurance and she took me thru the whole thing over the phone and has checked in with me to see if everything is okay."
We responded:
"Thank you for the wonderful review! We are so happy you had a wonderful experience with us here at State Farm Agent Becky Gleason’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Alena E

April 13, 2026

5  out of  5
rating by Alena E
"I just moved from Florida and was dreading changing my insurance to a new state. Renee was so helpful in explaining my current coverage and options of just switching over or getting more if I'd like. And I'm saving so much money here!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. "
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Paulette Maples

April 10, 2026

5  out of  5
rating by Paulette Maples
"Had to make a claim on my car. Talked to Mendy Mahan and she was so very helpful!! We stayed with me on the phone with claims and helped me walk thru the process. Wonderful customer service!"
We responded:
"Thanks for the impressive review! We think Mendy is awesome too! We are thrilled to hear you had a wonderful experience with State Farm Agent Becky Gleason’s Team here in Pigeon Forge . "
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Nikki Patterson

March 2, 2026

5  out of  5
rating by Nikki Patterson
"Renee was so kind and helpful with helping me pick the right coverage and bundle that worked for me and my family."
We responded:
"We are grateful for your 5-star review, Nikki! Thanks for taking a moment to share your positive rating of State Farm Agent Becky Gleason’s Team here in Pigeon Forge . "
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Holly Murray

February 27, 2026

5  out of  5
rating by Holly Murray
"Larry made it quick and painless to get my cars covered. Definitely recommend"
We responded:
"holly, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Becky Gleason’s Team here in our Pigeon Forge office. "
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Ella Roberts

February 26, 2026

5  out of  5
rating by Ella Roberts
"This group of agents has went above and beyond to help me get insurance on my car. I am so thrilled that with their help I have accomplished this task. Thank you so very much!"
We responded:
"Dear Ella,
We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. The cinnamon bread you brought us was divine!!!"
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Steve Rain

February 24, 2026

5  out of  5
rating by Steve Rain
"Renee Burnett was extremely helpful and quick to respond back and finalize all documents required by the lender."
We responded:
"Thank you, Steve, for your feedback. We're glad to hear Renee was helpful and efficient in handling your documents. Your support means a lot to us. "
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Farsgull

February 19, 2026

5  out of  5
rating by Farsgull
"I was helped by Renee Burnett. She was very kind and professional and went out of her way to make sure my needs were met."
We responded:
"Thank you for sharing your experience with Renee. It's great to hear that she went above and beyond to meet your needs with kindness and professionalism. We appreciate your feedback!"
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Terrie Blake

February 19, 2026

5  out of  5
rating by Terrie Blake
"Kayla, Mindy and staff are excellent working with their clients. I had questions and they take the time to help me understand all that come with mortgages and home owner insurance."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Becky Gleason’s Team. "
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Lynda Pooser

February 17, 2026

5  out of  5
rating by Lynda Pooser
"Awesome personality and attitude. Best insurance agency there is. Renee has the best attitude and personality ever. She is awesome at her job. Renee if it wasn't for you I wouldn't have gotten things done. I'm very thankful for you for your help. God Bless you. Praying they keep you there because you know what you are doing. Thanks again God Bless you. Becky you have a awesome young lady at the front Renee is awesome she took good care of me. Thanks 😊"
We responded:
"Thank you Lynda! We appreciate you taking time to recognize Renee! Thank you for your trust in my team and State Farm! "